Dreams - Romford

1064 ratings
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Location

Unit C 270-272 Hornchurch Road,
Essex, RM11 1PZ

Mr Peter Evens

By Mr Peter Evens | 7/7/2021

Very friendly and knowledgeable staff. I was able to try different mattresses before selecting one to buy. The Tempura mattress I selected was beyond my expectations with regard to comfort. Delivery date and time arranged to suit our needs. We will return later in the year to buy a single mattress.

daniellema

By daniellema | 7/5/2021

Your colleague was more than helpful. He was very specific with every mattress that we tested and gave us more than information about each. I have metal rods in my spine and needed extra support as I’ve been getting lower back pain for a while now and your colleague noted that and explained about what kind of support I would need. I also had young children with me and he was very welcoming to them all. Very pleased with the service I got. Thank you!

John C

By John C | 7/2/2021

Knowledgable friendly staff. Highly professional and no high pressure sales talk.

Tulip

By Tulip | 6/30/2021

Excellent customer service and knowledgeable, friendly staff giving good advice and information about products.

Alison B

By Alison B | 6/28/2021

Martyn, very helpful and knowledgeable. Liked the assessment system for mattress.

Moore B

By Moore B | 6/27/2021

That salesman LEE was very helpful and understood what we wanted Nothing phased him and very helpful all the way through the transaction

Anonymous

By Anonymous | 6/22/2021

The sales assistant was the real reason I am super happy

Sarah P

By Sarah P | 6/19/2021

Knowledgeable and friendly members of staff and clean and Covid safe store. The member of staff dealing with us, asks the right questions to ensure our needs were met, he was empathetic to my health issues.

Loraine S

By Loraine S | 6/17/2021

Lee gave myself and my sister his total professional assistance and was most polite when I wore inappropriate clothing in the form of a dress above the knee!! He could move from one side of the bed to the other side swiftly and not have inappropriate eye shot above the knee, on a very hot day. A dream athletic professional individual sales person/advisor who we couldn’t thank enough. It was a pleasure doing business with Dreams and he deserves a fit bit as a reward for his athleticism!!!’ Thanks again.

Rjd

By Rjd | 6/12/2021

Offered assistance as soon as entered store. Assistant didn't rush us. Felt relaxed to try out products. No pressure to buy most expensive item.