Dreams - Slough

Customer service was excellent. Much better than our previous visit. We actually decided not to purchase from dreams this time around but the assistance sold the product to us.

we were served by Arfan at the store he was very helpfull and very friendly. would use this store again when we need a new mattress.

Very good experience, the assessment of our sleeping positions & any back trouble meant we were purchasing the best mattress for our needs. No pressure from Arfan when deciding & a very professional and informed approach dealing with us.

Lawrence approached us as we entered and right away understood our requirements and took us to a few options to make our choice.

Good range of products and helpful assistance.

We were served by a member of staff called Ash at the slough store. Excellent customer service skills, great rapport, polite and very helpful. A quick and easy process exactly what we were looking for. It is just nice to be served with a smile and someone who is actually taking their time. What was great Ash was able to locate a similar mattress we have purchased from Dreams before which was ever so helpful!

The sleep match process seemed to work very well. There were several suited beds for us to choose from. Our Dreams colleague was excellent too. Zara was professional, friendly and not pushy at all. She gave us the options and allowed us to choose the one that suited us perfectly. Compared to our previous experience of Dreams 10 years ago this was so much better all the staff were pleasant, helpful and engaged. Very good.

GOOD PRODUCT AND EXCELLENT CUSTOMER SERVICE

The sales assistant Katie in the Slough store was very knowledgeable and very friendly and not pushy.

Excellent members of staff