Dreams - Slough

The lady greeted us politely and asked if she could assist Showed us to the mattress computer Very patient with us and explains the products Excellent customer service and friendly without being pushy but efficient

When we walked in to the store, Ash welcomed us and helped us exactly what we were looking for. He explained the product details in a way we can understand. He also provided hospitality and took care of us. He made us feel a valued customer.

My sister and I came to Dreams a few days before after going round different bed stores and finding the staff very unhelpful and unwelcoming, dreams was are last stop. Walked into the store and was met buy a friendly guy called Ash, we was offered hot drinks which wasn't offered in the other stores. We told him what we was initially wanted with the room size we was working with. He gave us good advice, and showed us some options to think about. We came back 4 days later and was able to narrow down a choice between to two beds but we finally brought 3 beds. Lovely Guy, will be coming back with Mum to buy another bed.

Ash was a amazing help he met all our needs and proved great customer service we was pleased with our purchase thanks to Ash.

The person who served me was very polite . Very warm welcoming atmosphere was great. Sold me other items to go with my bed . Was very satisfied with her customer service and manner. Very polite person.

A great experience trying out the Tempur Beds and Mattress. Initial plans was to invest for one bed but ended up buying three for the family. Very good Customer experience and Highly Satisfied, with the Salesman who was patient and had good humour.

Katie at your Slough store is a credit to your company. She took her time with us, was knowledgeable about your products. She made our visit fun even though it was a costly visit. We have purchased several mattresses and 2 sofa beds from you over the last 15 years, even though some of products could be found cheaper elsewhere, we still come back to dreams.

Katie the Dreams employee who aided us was superb - knowledgable, patient and extremely friendly.

We visited the store 3 times and each time Ash met us and remembered the products we had previously looked at. He had great knowledge of the products and offered us alternatives based on what we were looking for. He was extremely helpful and we did not feel under pressure to buy anything like you do in some shops. Even though we were not in the market for a mattress just yet he offered us mattress testing and potential items that may be suitable once we are in a position to buy a mattress Overall we had a very positive experience with Ash and will definitely be recommending Dreams and Ash to friends and family

We found Ash extremely friendly and very knowledgeable regarding the bedroom furniture we purchased. He was extremely helpful without being too ‘pushy’. Overall we were highly satisfied with the service we received.