Dreams - Slough

I went to Dreams in Slough today. When I walked into the store I was greeted in a very friendly manner by a worker named Ash, who throughout the process of my time at the store was very professional, friendly and extremely helpful by showing me around, telling me valuable knowledge about the beds around the store. In addition, he also showed myself the dreams mattress machine which allowed me to see the most compatible mattress for myself, providing excellent customer service throughout this process. Then he showed me the mattresses that were recommended in store. He also offered me hot drinks while I was browsing for beds. When finding the bed in the store, he answered many questions I had about the bed and logistics. Ash was very polite and patient while I was looking for beds and viewing the mattresses he had shown me, helping my every need. When finalising the order, I was highly satisfied as I knew that the beds that I was ordering were very good quality for a good price because of all the extensive questions I asked Ash as he answered them in great detail, therefore fulfilling my needs. I was highly satisfied with my experience at Dreams thanks to Ash.

Hi Because Ash is good salesman and what ever we asked he told us about the matters Quality and price range we come again and tell our friends aswell me and my wife are very happy we came first time and if we need any bed or matters we will come here Again.

We walked in not knowing what kind of mattress we wanted or needed. We walked out having purchased a mattress that was perfect for us!

This morning my 'dream' mattress was delivered; tempur! I am so delighted with it. I originally bought a different mattress when I first visited the store, but when I visited it a week later with my father, I ended up changing my mind about my original purchase. This change was due to my father and I being invited to lay on a tempur mattress in a chamber, and watch a small clip about tempur. During this experience, my father and I spoke about how comfortable the mattress was. My mind was made up, I was going to amend my order. My original order was just under £1000.00, I ended up with a new purchase costing £1814.00. During our visit we were offered a hot or cold drink, and made us feel welcome. The staff at the Slough branch were superb! Fantastic customer service! Thank you!

Arfan was the best sales man I have ever experienced. I’ve been to many bed shops over the last few days and he was by far the most helpful, friendly and knowledgeable salesman.

I am highly satisfied due to the customer attention they give the feedback they provide and the quality of different things they explained to us highly professional Morris explained every thing clearly and according to our choice.

I fond the things that I need and in quick time well explained

The sales assistant- Katie - was very helpful, knowledgeable and not at all pushy. She made us feel very at ease Would recommend this Slough branch !!!

We were assisted by a salesman called Ash in the Slough store. He helped us to find our perfect bed for our new home. He was also very patient and understanding of our needs/requirements. A credit to have on the team and went above and beyond for us.

Noor, your sales assistant, was fantastic!! Made the whole experience of buying a bed and mattress stress free. A real asset!!