Dreams - Slough

My wife and I were looking for a temporary mattress and headboard. On arrival we were greeted by Ash who was very knowledgeable and friendly. Even when the product we wanted was out of stock (with no time on the system when it would be back in stock) he gave us several options as a replacement, and we ended up with purchasing a mattress and headboard the same day. All staff were very happy and seemed to be enjoying working together. I often complain about customer service in most establishments as most people these days do not seem to care about what they do or the service they give, I am completing this survey because it makes a refreshing change when you are greeted by friendly, happy and knowledgeable staff. Special mention to Ash he was brilliant!

Ash, who welcomed us at the entrance, was very attentive to our requirements throughout the visit and showed us and explained in detail the different options the store had to offer including payment options which we found extremely helpful

Nice guys. Knew the products and coffee was good.

Ash was very helpful. He welcomed us and offered a drink. Very friendly and informative

I was highly satisfied with the services i got due to the professionalism displayed by the attendant who patiently enlightened me on the products and didn't waste time while placing the order. Moreover, the serentity and neatness of the environment made me comfortable throughout the period of transaction.

Katie the sales personnel was ever so helpful Made our lives easier in making a quick decision to pick our mattress

We were assisted by Morris. His product knowledge was excellent, he took time to understand what we were looking for and showed us alternatives to meet our requirements

The staff was very friendly and helped me out a lot with what I wanted to buy. Gave me good deals and I was very happy with my result

Shaz was very helpful and friendly. He didn't have an over bearing salesman attitude trying to get a hard sale. He was relaxed and helpful, asking us if we'd like a drink more than once...which we eventually did have and even that was a solid 9 out of 10. Very happy with the mattress I bought and the mattress test we did. Could clearly see the difference in comfort between the one I bought and others I was considering which were cheaper. Very happy with my purchase and the service given by Shaz.

Arfan was absolutely brilliant , a credit to your company . We were in store over two hours and at no time were we made to feel an inconvenience . Arfan was super knowledgable and took the time to explain all the different mattresses etc . He was non pushy , five star customer service , thankyou