
By Sebastian Seling | 7/21/2019
I have been helped by Katie, the sales support. She was very polite and knowledgeable and she organised as well the delivery date once we finish with our home purchase. Her customer service was great and we will come back

By Jeanette C | 7/20/2019
Morris, the assistant was very attentive, patient and knowledgeable showing us all beds applicable to our needs and not trying to persuade us into more expensive beds

By Mark T | 7/20/2019
The salesman was very helpful and efficient. I was told about all my best options.

By F.bashir | 7/19/2019
Excellent customer service. Very informative

By Daljit T | 7/19/2019
As soon as we got there Ash was asking if wee needed any help or a cup of tea or coffe. He made the proses of buying very easy. Showed us the new fandangled machine to take our measurements and before we new it we were checking out some mattresses. We tried a few but chose the first one Ash recommended. We had What we came in for paid a deposit arranged a delivery time and we were done. Happy Days 10/10

By Alan T | 7/18/2019
Excellent service from Ash

By ADZ | 7/17/2019
The advisor was very helpful with everything. The shop floor was well layout with sign posted and it was easy to find the mattress I was looking for.

By Suki | 7/16/2019
We used Dreams in the past and have always had great customer service. So we return to them every time we need any further beds or bedroom furniture. Affan from Slough spent a lot of time to make sure I received what I wanted. He even stayed past his finish time to help me out. Harry from Hayes is brilliant. He did not have what we wanted but spent hours to locate where the items were. The staff in both stores were very friendly and go out of their way to help the customers.

By CillaDP | 7/14/2019
Morris was very helpful and showed us the correct products for back problems

By Victoria | 7/14/2019
We were served by Morris. My husband and I both considered his customer service to be excellent. Morris approached us when we came into the store and very patiently supported us throughout our whole visit (we were there 2 hours!) Morris supported us to try multiple mattresses (explaining pros and cons of each), to select a bed frame and to decide whether there were any additional things we needed alongside our order, eg pillows and a sheet. He helped us with the mattress testing machine, answered our questions and provided us with coffee, all the while being attentive but not pushy. As a result of Morris' customer service I would have no hesitation in recommending Dreams to a friend.