Dreams - Slough

Ash highly satisfied service

I was impressed with Katie's product knowledge and how she recommended the perfect mattress according to my needs. She went above and beyond by offering complimentary drinks and she Let us sleep on the mattress for an unlinited time to help us decide to buy. She was also not pushy and very friendly.

compared to my previous experience @ Dreams 2 years ago it is night & day! I came in with a different mind set having looked online. However on entering the store, I was gently led the new approach being informed of the colour coding of the type of mattresses and vary levels of comfort. I was also offered refreshment as space to gather and re-organise my thoughts in light of these new information. Overall, though I had planned a max budget of £350 I am equally and highly satisfied that spending the additional £100 is well worth it. I have contacted a very good friend who I hope will be visiting the store quite soon to make a purchase.

We were met at the door and offered assistance immediately by Shaz, he was extremely courteous and well informed. We were asked if we had any special needs, and once this was established, Shaz showed us three examples of what would be best for our needs. We tried three mattresses for comfort and settled on the middle choice which will be delivered in less than a week plus our old mattress will be taken away for proper disposal. We were also impressed with the warranty cover and agreed to purchase this. Great work Shaz, and Thank you for your help.

Excellent customer service. Once everything was explained selecting a product was a lot easier.

The sales assistant Noor was very friendly, helpful in assisting us in the mattress we wanted and answered all our questions, all with no pressure to actually make a purchase.

Ash was amazing with service and up sold us 4 beds total £11149 Good job can't wait for delivery

Great service all round

Morris, served us in store, very, very knowledgeable, on the product we were interested in, to the extent that we purchased, rather than going away and googling for a cheaper price!!!

Morris is really helpful and friendly sales person