Dreams - Slough

Jess helped us find our sofa bed and showed us exactly how to transform it into a bed and put it back to a sofa. She left us to speak in private and told us she would be downstairs if required. We felt no pressure to purchase this item.

How quickly the service and placing the order took plus all the advise given on delivery and services available

My visit to the Slough store was a productive experience. Both Ash and Katie could not of been most helpful and very informative in helping to choose the right mattress. Was given time to experience the different mattress without any pressure to get a sale.

Excellent service from Morris, Left a meeting to come and help us. Kept The purchase within our price bracket even after he explained the various options available to us.

When entering the shop, we were greeted with a friendly face from Jessica and asked if we would like some help. We were just looking at first but then had some questions. Jessica was on hand and very helpful. Her product know!edge was excellent. We were more than satisfied with the service we received from Jessica and would recommend her to be "employee of the month". We would definitely recommend Dreams.

We were greeted at the door immediately with a smile and a welcome and the offer of assistance. It was evident Ash knew what he was talking about. He listened to our criteria and showed us our options. He did not "push" items that we had not specified in our criteria but rather when asked gladly explained other options available. It did not feel like we were being coerced into buying something we didn't want (which is often the case at furniture shops).

Noor at your Slough branch was extremely helpful and efficient

Noor, our sales assistant, was very knowledgeable about the different types of mattresses and listened to what we were looking for. She guided us well to make a suitable choice and was supportive but also gave us space to try out mattresses and think about our purchase. Noor sold us a mattress earlier this year and we were so impressed first time around with her service we went back to her for this purchase.

I had been to another Dreams store (Loudwater) where the customer service from 2 out of the 3 that we had seen was absolutely awful. Stefan at Slough was superb in comparison and listened to what we wanted and then offered us what we needed, as opposed to products that we did not want or need.

Ash was very pleasant and willing to help. Understood our needs and was happy to assist and recommend items accordingly. Would definitely recommend the store to family and friends