Dreams - Slough

Darren the store manager was very knowledgeable about the products available and wasn't pushing the most expensive products. Also, he spent time allowing me to try out various products and explaining the different qualities. Morris was very efficient in drawing up my order confirmation and making sure I was aware of what the contact entails.

We knew what we wanted and it was very easy to get this

We were welcomed as soon as we entered the store. All the staff were approachable, friendly and helpful. We were able to try out several mattresses before finding the one we wanted. We were not rushed. We were offered refreshments and felt welcomed. We were amazed how quickly we would receive our goods. Thank you!

I was treated like a valued customer and the assistant (Morris) listened to exactly what I wanted. I changed my mind on a couple of things and he accepted my decision without trying to sell me what I didn't want. I really appreciate it when a salesman doesn't try the hard sale, if he had I would have walked out, as it was I spent almost £3000 as he didn't put any pressure on me

Ash was very attentive but he realised that we needed to be left alone to discuss between ourselves for a few minutes - however, as soon as we needed assistance he came straight back to us He was also very good with my father in law who is almost blind and quite deaf Having a coffee was a really nice touch Ash is an asset and we will be back when we need new beds specifically because he made the experience a very pleasant one

IMMEDIATE ATTENTION AND WARM WELCOME. SHOWN AND DESCRIBED ITEMS WELL. SPEEDY CLOSURE OF PURCHASE WITH CLEAR ATTENTION TO DETAIL. EXCELLENT SALESMANSHIP

As I entered the Store Ash was friendly and positive, he offered support, but also gave me time to look around. He was patient with me as I swapped my mind on numerous occasions, but didnt push me either way. My kids and I loved the Tempur demo - which actually drove me towards that mattress where origionally I was not opting for that style. We were offered drinks on numerous occasions and felt very comfortable. One thing I joked about was getting a cookie machine like they have in furniture village, my children always want to go in there for a cookie and I end up buying a sofa that I hadnt any intention of doing - so ways to draw families in to your store is always good. I am really pleased I visited Dreams and look forward to getting my mattress on saturday!

The salesman named Ash was very helpful,without being too pushy,and was of a very pleasant nature,I woul recommend Dreams to family and friends.

Professionalism of staff Very polite Good product knowledge Made us feel at ease.

I went into the store initially just to have a look around and i was immediately greeted by Ash. I told him what i was looking for and we went round looking at options. He drew up a quote for me and explained financing options. I didnt purchase straight away but i came back on saturday and asked for Ash as he was very helpful on my first visit, whilst i waited for him i was offered a drink by one of the other staff memebers. When Ash came to meet me he remembered what we had spoke about on my first vist and just picked up where we left off i finalised my decision and made my purchase. I was very happy with the whole experience, its my first time buying a bed your store and Ash made it an easy and seamless process i would definitely return in the future.