Dreams - Slough

All staff very friendly, helpful and knowledgeable. Did the sales pitch, but we’re not pushy and listened to me. Served by Ali, he was fabulous!!

Ali was really helpful, showed us around and walked us through the entire process well.

Knowledgeable staff. Patient discussion.

Customer service was excellent. Expert advise and professionally dealt with. Variety of products available to choose from.

As soon as we walked in to the store , Ash kindly greeted us and made us feel very comfortable. He asked us what we were looking for and instantly guided us in the right direction. We used the sleep machine to determine which mattress was best for us , after that Ash took us around the store and pointed out what was most recommended. Without Ash’s knowledge we would have been clueless and were very happy he was there to help us make the perfect decision. Ash is very bubbly , informative and friendly.

Excellent sales assistant

Very friendly staff and helpful assistant

Melissa was polite, helpful and knowledgeable and helped us find the right mattress for us

Mellissa was fantastic to understand my need, and what I was expecting, gave to enough time to going through, very patient, very polite, smooth talker, and impressive sales skills.

Ali from the Slough store was great, he showed us a number of different options as we were looking for a particular type of mattress as our budget was on the lower end i knew it maybe difficult as all our other previous mattresses have been over £1000 and we only had a budget of around £350ish to find a combination double. He showed us and allowed us to sample anything he may think we would like. Even taking some of the clearance mattresses and putting them in the bed frames for us to sample as my wife was pregnant and could not get down to sample. We returned twice to the store initially as it was the 1st store we looked and still needed to shop around and secondly one of the mattresses made our shortlist. In all honestly the mattress we preferred was actually from a competitor furniture village but their customer service was non existent felt like we were treated like 'time wasters'. The main reason we purchased was because Ali spent time with us and managed to find us something under our budget and made the deal even sweeter by adding pillows and a duvet which was great.