Dreams - Slough

The service we received from Khalid at the Bath road store was very good. He gave us the information we required and was very helpful. The only small issue we had was at the end of the sale Khalid had to go to another customer (we had left the store for a bit to make a decision and in that time he was dealing with another customer so he did 95% of our sale and then passed us to a colleague - completely understandable) but once we were handed over to the colleague he forgot to give us the pillows we had paid for. We assumed these would be delivered with the bed and when they weren't we called the store and there was some confusion over this as Khalid was off that day. Once Khalid returned to work however the confusion was cleared up and we now have the pillows, thank you.

The sales guy Morris was very helpful and patient with us as we made our choices and continued to buy the products we chose.

I called the store first and spoke to Ash who suggested we ask for him on visiting. We did, he was with a customer but a colleague Abdul helped us until he was free and then passed us over. Both were very helpful. Ash is a true sales person but professionally so. He knew the products, gave us time on our own to decide and went through all the options with us but still, very nicely, closed the sale. He then sold us the benefits of completing this survey - hence I'm doing it. I hope the bed lives up to the service we had. Well done Ash (and Abdul). The staff seem to work well as a team too which is nice to see.

I was given lots of advice and options without any pressure. Khalid listened to my needs and guided me through. He was patient and spent time with me. Love the idea of defining the beds by the different pillow colours, made things very simple.

helpful service and easy to order and offered tea onsite

Khalid was patient, well informed and worked within my needs and price range with zero sales pressure/patter, I ended buying more than I planned on due to this :-)

I was in and out quite quickly and found exactly what I was looking for!!

the store in slough is always the one I go to even though there are closer ones too me The staff are very friendly and they always try to get me the best deal. they are always swilling to help arrange deliveries around my schedule and are very flexible

We went in to buy a double bed for our spare bedroom with a budget in mind, we came out with a bed, a bedside cabinet and wardrobe all within our budget for the bed, this was thanks to the young sales guy who understood what we needed and went out of his way to help us.

I shopped around, and I could not beat the quality I have seen in dreams. I received excellent service, I visited the store three times recently regarding the bedroom furniture, and on each visit the assistant approached me. I was pleased that I could discuss price, measurements of the furniture with the same assistant. I called the store to make sure the assistant was in on the day of my visit, for my two visits to the store ASH was available. He greeted me with polite manners, and for that reason too I was pleased that Ash gave me enough discreption of product, that made me assuared that the amount I am spending is for quality, assembly, delivery, warranty, and the care plan afterwards for eight years will be in place. I truly am pleased for this quality service all in one, plus the improved service in store from other staff, who also greeted me on my visits. I was worried about the large amount of payment, but I was pleased there is interest free credit available.