Dreams - Slough

The assistant, Movin Morris was excellent. He took time to understand what we were looking for, so he could show us suitable products that mathced our needs. He was patient and we didn't feel pressured at any stage. We were comfortable in his presence and ended up placing an order before we left.

The young sales consultant Manraj was very very helpful! He is an exemplary employee. His knowledge and understanding of all of the products is second to none and his friendly and positive nature means I will definitely visit dreams again. Manraj went the extra mile and his customer service skills are fantastic. Overall I was very impressed with the service and store.

friendly sales person who took his time to explain was not pushy

Peter was helpful and knowledgeable

The salesman was very informative and showed what beds would be suitable for us, then let us look round the store in our time until we had made our minds up which bed, mattress we would like to purchase.

From the enquiry phone call in the morning to the experience received in store, everything was smooth and easy. Khalid who dealt with everything was very pleasant and made suggestions and did not hurry us although we had made up ours minds that if it was suitable we would buy a certain mattress as it was in the sale and we could therefore afford it. We tried several to compare it though and were satisfied that the mattress was the one we wanted.

Very happy with assistance provided by sales assistant Ash

Attentive knowledgeable salesman who kept a discrete distance so that I did not feel under any pressure to buy. His name was Khalid. I had visited the store a couple of months earlier and was met by a different salesman who was obviously eager to persuade me to spend as much money as possible. When I asked him to show me a good quality mattress he immediately ushered me into a private cubicle which contained a memory-foam bed and a video presentation which I found intrusive and distasteful. As a result of this I chose not to make a purchase. I did try out a different mattress that I would have considered buying, which was extremely comfortable, but I wasn't happy with the service I received at that time and chose to leave. On my second visit Khalid was far more professional, understated and helpful and these were important factors in my purchasing the mattress that I had tried earlier.

I went to dreams in a panic , I needed a new mattress bought and delivered that day ... I had a budget but didn't want to compromise on quality.. Dreams really made my day I got everything I needed quickly and paid a price I could afford for a good pocket sprung mattress that will stand the test of time . Thanks Movin you couldn't have been more helpful.

The sales person was friendly and courteous, gave us coffee, demonstrated the equipment, and made alternative suggestions. He was thorough and went through everything in detail. We went back to the shop we had visited about 6 weeks ago even though we have moved out of the area. Good experience. Thank you.