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Location
Solihull Retail Park,
Solihull, West Midlands, B90 4LD
By Susan C | 1/23/2022
I was extremely impressed by the service of the employee (Elizabeth). The hot drink me and my family were served was exquisite. I would definitely come again over any other shop. The employee also understood we did not have millions to spend on mattresses and pillows Very satisfied and thank you
By paul | 1/22/2022
very good service and friendly staff
By Carly T | 1/22/2022
Great knowledge and customer service
By Spotty dog | 1/20/2022
It was a straightforward, uncomplicated, speedy purchase. Polite, knowledgable assistant ( Natalie at Solihull). It was a pleasure to shop st dreams
By Tina | 1/17/2022
Myself and my husband, were acknowledged as soon as we entered the store, we were left to browse by Natalie. After sometime Natalie approached us again and offered us help. Natalie was very well informed on the products available, and our needs. Natalie suggested several mattresses, and left us to test at our leisure. Natalie approached us again and made us aware off the offers. Which helped us make a decision. At no time did we feel harrassed. A drink was offered several times. Overall a very pleasant experience .
By Sue W | 1/16/2022
Excellent member of staff, Natalie, at Solihull store. Rey good communication between Dreams and us up until delivery. Cannot fault the whole process.
By Paul C | 1/15/2022
Lauren was brilliant. Highly knowledgeable friendly relaxed and approachable.
By Sofie | 1/15/2022
Really lovely man in the Shirley store. Genuinely such a nice experience i wish I had got his name as he deserves praise. Elder gentleman with white hair. The ordering was so accommodating and delivery speed just fantastic. Having worked in customer service for 15 years you can be proud of the customer service in your Shirley store!
By Keith (Tim) W | 1/12/2022
The whole experience was marvellous and so easy to make our decision on which bed to buy. This was all down to the help we received from Lauren the sales person
By Davidoff | 1/11/2022
Natalie was great. She was polite, pleasant and understood out needs. She found us the perfect mattress as we’d already decided on a frame and was overall a delight. I made a special trip back to out the order through directly with her and she even remembered us.
