Dreams - Solihull

Very helpful and friendly staff who took the time to make sure that we purchased the right product for our needs

Lauren made buying a bed so simple and helpful. Previously went to your sheldon branch 50 mins ago and received a totally different level of service. Which was very poor. So Lauren has won me round back on the side "team dreams" well done Lauren

Mark was very helpful, friendly, knowledgeable and overall amazing! It was my first time buying from Dreams but Mark was sooooo good I will definitely be back! Made us feel very welcome! Absolutely great service cannot fault it at all! Thank you so much

The staff were friendly and the store was clean. The value for money was also very good

Mark was very helpful. He introduced us to the sleep analysis bed which my daughter tried and thought was amazing. He showed us a great range of beds, offered us a drink and was great engaging with my teenage daughter. She can’t wait for her new bed

I was searching for an ottoman bed. I was approached by one of your employees who was fantastic at helping me find not only the right bed, but the right mattress without rushing me.

Excellent customer service, friendly helpful staff. Found a bed to suit my needs, though the 1st one I chose wasn't available to order and this product was in the sale

Lauren was fantastic and answered all our questions and concerns very professionally. Her product knowledge was outstanding topped off with a nice cup of coffee when placing the order

The sales advisor CHET was really helpful and friendly. Listened to our needs and found suitable products. Our first choice of product isn't available and with our second choice the matching ottoman is not available at this time but, on speaking with the manager, they have stated that if we wait a little longer we can receive the products we have chosen, the bed frame, matching storage ottoman and mattress. We are happy to wait to get the items we require and have secured this purchase with a deposit today which also ensured we got the deposit on our chosen mattress. Really helpful, friendly and not a pushy salesman.

I was able to engage with members of staff as soon as I entered the store. They were courteous and helpful, and they listened carefully to what I had to say. The Salesperson was polite, efficient and knowledgeable, explained the product carefully and made sure that I understood the details and procedures. Altogether this was a good shopping experience.