Dreams - Solihull

Clean shop, good range and Lauren was helpful, explained everything nothing was too much for her

Excellent customer service from chetan solihull branch

Lauren looked after Us being friendly and knowledgeable but without being pushy.

When I visited the Sears Retail Park branch I was just "window shopping" following my research online. I wanted to view and test the difference in the quality of mattresses. The asssiatant Mark was very helpful. He set up my chance to try the Sleepmatch. And once the firmness suggested for me, was identified he showed me a selection of mattresses and divans for me to try out and to consider. His product knowledge and advice was excellent. There was no pressure to buy - just a concern to give me enough information. I was so convinced by what I heard and saw I made my decision and within less than half an hour I made my purchase of a Slumberland double divan bed - excellent service and products.

The staff took the time to listen to us and help us. They offered drinks and were very polite

Very good service

Very helpful staff & well informed

The staff was very good and friendly know what sort of mattresses we need as soon as I told him what bed we have. Price was good delivery was excellent and on time for us.

Purchased divan base, mattress and headboard from Solihull store. The jewel in the crown is LAUREN who looked after us very well, she knew the products, provided excellent advice and made the whole experience easy and pleasurable. Lauren is an asset to your organisation, please pass my thanks to her. I hope you have a staff recognition programme, for which I would nominate Lauren.

Lauren was very helpful and understood our needs. She is very knowledgeable about the products beds and mattresses that she explained all ranges of beds and mattresses without judging. After explaining to her our needs she became specific in the range that we were interested in without being pushy and sometimes left us to have a discussion on our own. Will definitely return when shopping for the master bedroom. Lauren is a star in her job.