Dreams - Solihull

Natalie and Chet were really nice and helpful during our 2 visits within 2 months. This is why we had our second visit and will have the third time.

Natalie at the Solihull branch helped us in store, she was extremely knowledgable, helpful and friendly. I had a list of items that I had viewed online and I wanted to see them in person. She also helped us choose mattresses. I didn't order on the day due to time but I called back and purchased with her over the phone a couple of days later, and she remembered me which was nice.

Quick and easy to find the bed we wanted.

Mark was very helpful and directed us to the mattresses that were suitable for our needs.

Lauren took the time to introduce herself to us. Went through with us what our requirements were. She then put on the sleep match machine again explaining the importance of been matched to a mattress, asking about problems and concerns. As I have lower back pain it was important to chose the right mattress and also pillow which is not something I had thought about before. We tried several mattresses using the recommended pillows. We were offered other products such as mattress protection and product insurance. The price is always more than expected but hopefully will be worth it with a comfortable nights sleep.

Very helpful and informative made us feel very at ease and not pressured into buying

We were buying a bed for my 15 year old daughter, who wasn’t quite sure what she wanted. Your sales assistant was excellent at meeting her needs, whilst finding something which didn’t ‘break the bank of Dad’ so to speak!

Am a repeat shopper at Dreams, have always been happy with products and standard of service.

Mark was very knowledgeable and listened to what were looking for. He was very attentive and guided us through the pros and cons of the bed and the mattress that we were looking for. Didn’t need to shop around as we felt comfortable to buy from him.

Natali was dream from the start to finnish . She managed to dot all the I's and Cross all the T's.