Dreams - Solihull

This purchase was made to replace an a purchase made with you earlier in the year which turned out to be less than satisfactory. The previous purchase turned out to be far too soft for my ageing back, even following the Sleep-watch test. Hopefully the new purchase will result in a better sleep pattern. Your colleague Lauren was very attentive to my needs and guided me through the buying process.

We only popped into the store to look but the staff were so helpful and friendly. Not at all pushy to make a sale. It was a big expense for us and they asked all the right questions for us to make the right choice.

Because the assistant was very helpful but not pushy, he was great! We come away really pleased with the service and with our purchase! We have already recommended to family who are now visiting the store later in the week.

Very pleasant and helpful service staff

Excellent customer service, wasn’t pushy, just very helpful and knowledgable. Plenty of delivery options available. Great value for money. Very easy and smooth transaction

Customer Service was excellent, Mark went thee extra mile, answered all questions, dealt with quickly and efficiently. Given time to make decisions without any sales pressure. Friendly and helpful staff. Great experience and was recommended by a family member who also received great service. Thank you.

Staff very helpful every thing explained clearly

Lauren was brilliant she allowed me to look and when I needed her help she was on hand. Very enjoyable experience and very interesting person and catered for all my needs and made me feel like I was at home

Listening to my requirements and explaining the different beds

Chris the Sales Rep really took his time to help us make a decision. We used sleep match also wish was brilliant.