Dreams - Solihull

Friendly staff Could try every mattress Coffee on arrival

Christopher in your shirley branch was very helpful. We are moving into a new home soon and have brought alot of furniture lately and have experienced alot of pushy sales men. Christopher wasnt at all like that and gave good advice when needed. We dont have have an exact moving in date but Christopher was really helpful and will manage this for us so the items we ordered will arrive when we need them. We only went in for a bed but decided when we were there to buy a sofa bed aswell.... this was largely down to Christopher and how he dealt with us. Can you please pass out thanks on to him.

The sales rep was honest, knowledgeable and very approachable

Excellent customer service.

The older guy we dealt with was superb. Didn’t catch husband but I have to say he was wat more friendly than the 2 younger guys

As soon as we walked into store Lauren approached us and asked if we needed help. We explained our needs and she showed us a range of products to best suit them and understood completely what we were looking for. We went in the next week and she remembered us and approached us straight away to see what we'd decided and put the order through at a very efficient pace. Totally satisfied with the service she provided and would recommend people to ask for her on their next visit.

I was able to look at the beds at my own speed and if I wanted t be left alone I was. Having been in 2 of your stores, the service received was Consistent and faultless.

I had to purchase a mattress for my daughter and a full bed set for my son - hefty on the purse strings. Chris was friendly and approached us to offer his help which was great. He was brilliant with my daughter and got her trying out each type of mattress until she was happy. He also took into account my budget!! Easy to order, quick delivery time (extra happy daughter!), relaxed and enjoyable shopping experience - even offered a cuppa. Would highly recommend this store and Chris

From the moment I arrived in store, I was made to feel welcome. The bed choices were amazing and the advice was great

Easy and quick!