Dreams - Solihull

Staff were incredibly friendly and couldn’t have been more helpful!

I was satisfied with all aspects, a very pleasant experience indeed. No pressure which is good as my husband has Alzheimer's.

Prompt excellent service from Christopher without being 'pushy'. We bought our last two beds/mattresses from the Solihull store as well as this purchase. Would not hesitate to return :)

Sale assistant was knowledgeable and understood our needs quickly. Sale assistant was tactful (moving away to allow us to talk in private)and friendly.

We entered the store and started to look around for a double bed and headboard that would satisfy our needs. We were approached by your assistant Bill who gave us all the help we required by leading us around the store to point out the items he felt we would like. He made us feel very comfortable while we looked around and explained things and answered our questions. We then sat down with him and each enjoyed some coffee while we placed our order for a double bed, headboard, pillows and sheets. A very satisfying experience.

Excellent customer service! Faye was very friendly, approachable & knowledgable. Faye was great with our daughter Emilia! Thank you very much

I've been served by Bill and he was extremely helpful and understand my requirements he valued my time .brilliant customers service

Bill was polite, helpful and not pushy. Tried his best to accommodate our expectations.

Friendly and attentive service with a good product knowledge

We visited our nearest showroom after a quick look on the website but were largely undecided as to what we might purchase, if anything at all. The sales assistant was very helpful and took time to discuss our requirements without being pushy in any way. He spent time showing us various products and at no time did we feel pressured into making a purchase. This was important as we were initially undecided as to what to buy. He was very helpful and attentive and certainly facilitated the purchasing process.