Dreams - Solihull

The gentleman which served me was extremely helpful in all aspects of my purchase,very courteous and friendly. Would highly recommend. Mrs D Beale-Burchell

The reason for being so satisfied is because of the customer service we recieved. Mark served us and he was so helpful and also very friendly. He's a credit to Dreams.

On arrival we were greeted very quickly by a member of staff, TK. He was polite and very helpful but was not too pushy. He was nearby whenever we had any questions, but not hovering uncomfortably close.

Prompt and pleasant service

The team members assistance made the purchase for us. Marks sound advice and time taken with us. Being able to use the mattress computer helped us confirm we are buying the right mattress. We never felt we were being sold to more being helped to make an informed decision. We had also been to Harvey and the guy never really drew breath or listen to us. Unlike Mark did at this branch!

We was unable to view the item s it wasn't in your store however a very helpful colleague called around other stores to find where it was displayed. Also when ordering the item the ladies that dealt with us were extremely friendly and helpful with my children.

The sales was very friendly and knowledgeable.

The staff were welcoming, friendly and helpful

The sales person was very polite, very knowledgeable and considering I was rolling round on beds like a crazy person, felt very important and overall comfortable being served by him. Thank you

The assistant spent time explaining the difference between the mattresses and finding out our needs and preferences. The guy was very knowledgeable and took the time to listen to what was important to us.