Dreams - Solihull

It is a clean and pleasant store, and Rick was helpful and in no way pushy.

The staff were highly helpful and available when approached without being pushy.

I found the sales representative known as “TK” in the Solihull/Shirley retail park, was very thorough and professional in the way in which he conducted the whole sale process. He made us feel at ease and as you could say a service with a smile. He takes great pride in what he does. Had he not have been there we would have probably bought from your competitor (Benson Beds) a few doors away. Overall a great sales experience, all down to this fine gentleman “TK”.

I have seen your adverts many times on the TV but never actually gone into a store. Sandra in the Sears Park store was really good. She didn’t hassle me trying to help but instead was available if we needed her. She was very knowledgeable and helpful

We were welcomed into the store by Mark who was not at all “pushy” but very knowledgeable about the product we were after and overall very helpful. Nice touch making a coffee for us while we waited to pay for our order.

Colleagues were super friendly and welcoming

My wife and I were impressed with Sandra who served us at the Solihull store, she was also very friendly without being over the top and irritating which we experienced at other stores.

We didn’t intend to purchase today but Chris was not pushy but seemed to know when we needed help. He explained the payment options and at no time did we feel pressured to buy.

We were greeted by Fay who offered her assistance straight away. We told her we were just looking initially and she left us on our own. When we were ready to place our order she talked us through all the options available and discussed about recycling with us. A very pleasant lady who was very professional in every aspect when we visited your store in Solihull - Marshall Lake.

Served by TK who was very helpful and friendly. Made the whole process of selecting a new mattress very easy