Dreams - Solihull

Fast,efficient and friendly service

Very helpful staff from the moment I entered the store. Then helped me decide on the best Duncan base for my needs

The sales assistant was very helpful and friendly. She gave god advice but allowed me time to make my decisions. There was a good selection of products and I was given a pillow to use while trying the beds.

Chris was extremely knowledgeable about all the TEMPUR range and imparted his insight which really helps us to evaluate the product's versions and sub-versions. Having researched the project myself online I was convinced the TEMPUR Hybrid was the right option, however, after a hour or so relaxing of the mattresses and getting a proper feel for how each variant reacts ... it become clear that actual the TEMPUR Contour Elite CoolTouch (250mm) was the right choice for us. We also spent time evaluating the different pillow options both my wife and I select the Comfort Cloud. Altogether, an excellent shopping experience at Dreams.

Friendly enthusiastsic helpful efficient staff. Made tge expetience very positive.

We visited other stores before going to Dreams. We found that we were bombarded in other stores and the staff tried to pressure us into buyING. However Dreams was totally different. The staff were welcoming but not over bearing. They were friendly and knowledgeable about the products. We were served by a lovely gentleman, who walked us through the products that matched our criteria. He was very patient and he even made us coffee. We walked away delighted with our purchase and shall be returning. Thank you Dreams

We were very satisfied with our visit we were given a nice coffe on arrival and was served by mark give us good information as to what was best for us much appreciated.everyone looked as if they were enjoying there job thanks again 👍😃

I was highly satisfied, due to being met at the door for assistants, and being able to find what we wanted almost straight away. Me and my partner were given a few options after explaining what we needed. Sandra was very helpful and efficient with trying to get us the best product for what we needed. We didn’t need to spend a lot of time in the shop due to the assistance we had, this works well for me and my partner as we don’t like shopping for things like this.

the assistant was very helpful

Very good friendly customer service