Dreams - Solihull

A very delightful experience from the moment on entering the store to our departure.

Customer service was excellent informative but not pushy

quick service good knowledge of staff

Really helpful sales colleague at solihull (Tk) very knowledgeable and helpful without being pushy in the slightest. Made it a really pleasurable experience

We went in not quite knowing what we wanted. Some great advice helped us to get what we hope will be a great product!

The sale assistant Sandra was very helpful without being pushy. She answered all our questions and allowed us to proceed at our own pace until we were comfortable with our decision. She dealt with us fairly.

TK was incredible. The most perfect customer service, so knowledgeable and very helpful. Was very friendly and funny making our experience even more enjoyable.

Everything and more I answered on the form I had been to so many places and this was by far the best

Mark was very helpful in taking his time to explain different style mattresses and allowing us to try these out. Very friendly, effective and efficient service.

Mark offered sound guidance and suggestions to help us choose our bed. He showed excellent product knowledge that demonstrated his depth of experience . There was no 'hard sell' and at no time did we feel any pressure to commit. An all round enjoyable experience; exemplary customer service.