Dreams - Solihull

Sandra and Mark were very helpful and good advocates of your company

The friendliness of the assistant not pushy but very helpful. Explained different beds without being technical.

The shop assistant was friendly and helpful, and explained things we didn't understand.

I found the staff extremely friendly and helpful nothing too much trouble everything went very smoothly.the delivery was wonderful they let you know exactly what time it would arrive and they were very courteous I would definitely recommend anyone to shop at dreams it was a happy experience

we were most impressed by the friendly, efficient staff who had a good product and system knowledge.

Customer service and product knowledge was excellent . No rush to make a decision on final choice as long as we were satisfied with our final choice.

Staff member was not pushy at all He was friendly and highly informative enabling us to make an informed choice

A Dreams assistant who asked us to call him “TK” was extremely patient and attentive. His product knowledge was superb. We went away with a leaflet. When wanted to place a firm order by telephone “TK” was once again most helpful. He is a credit to the company.

Mark who served us was great. Very helpful, gave us time and space to try the different products. Could not fault him.

The person who attended to us in the store was friendly, engaging and helpful. She helped us make a choice in a relatively quick time, given that we are replacing a 12 year old mattress from Furniture Village. The process was pleasant, though through no fault of the assistant, the post sales, where you sign several documents, was bit tiresome. That said, we were overall satisfied and will come again