Dreams - Solihull

Lauren and Natalie were really nice to us. We don’t have any knowledge on choosing our suitable mattress and bed frame, but they guided us through the purchasing process.

The assistant was very attentive and informative. No pressure just information and plenty of choice to enable us to make an informed choice through trailing various mattresses and pillows and using the electronic bed to assess both individuals needs that share the bed.

Staff was very welcoming and helpful.

We were very impressed with the assistance we received. We felt that Lauren was very knowledgable indeed regarding the bed/beds which would suit us best and at the same time we never felt pressured into choosing a bed.

We were really pleased with the friendly and helpful customer service from both Mark and Natalie at the Solihull retail park store. We felt looked after and both store assistances had great knowledge of the products and were so approachable throughout our whole experience in store. We were even given free pillows which was a great bonus to our purchase!

Friendly assistant, very knowledgeable about products

Helpful staff ,Solihull store, Elizabeth

Very helpful and friendly assistant

Our salesperson was well knowledgeable and directed us efficiently through the selection process. She knew immediately after asking a few questions, which would suit our needs best.

The sales representative was extremely knowledgeable, personable and helpful - he was not too pushy and struck the right balance with us - we were very impressed