Dreams - Solihull

3483 ratings
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Location

Solihull Retail Park,
Solihull, West Midlands, B90 4LD

Anonymous

By Anonymous | 7/31/2017

Sandra was a very good sales lady. I have tried to complete ur on line pillowith talk to enter into your monthly draw. I gave all the correct details but it stated it did not recognise my details. That was a waste of my time😣

Mitesh J

By Mitesh J | 7/31/2017

It was a great experience buying a bed. We have been to more than one shops but what we like about Dreams was the colleague who served us. Akhatar (If I remember correctly) was very good, he provided all the information which ever we asked. He was not pushing for any of the bed which we like the most, he understood our requirement and showed all that he got in store. One more thing I liked was the billing process it was very smooth he explained it very correctly, confirmed everything more than once. we will definitely visit Dreams if we need anything else in future.

Chris H

By Chris H | 7/31/2017

I was helped by Christopher at the Shirley store. He was very informative but not pushy, just helpful.

RodW

By RodW | 7/31/2017

Very helpful staff who took time out to fully explain things. Also they gave us various options available.

Monk19

By Monk19 | 7/30/2017

Chris was very helpful and friendly. He offered great advice as we did not know what sort of mattress we wanted and he took us through all the different combinations and helped us find what was best for us. He was not pushy and allowed us time to think before deciding on a bed.

raking1979

By raking1979 | 7/30/2017

We recently purchased a new bed and mattress from Daren at the store in Shirley and was surprised at how easy and relaxed it was to find a suitable set for our requirements. We had our 4 year old daughter with us who can easily get bored in these situations but Daren made the effort to involve her in the process which kept her interested (this is something that really helped with our purchase). Another thing we was happy with after Daren has showed us the relevant items to our needs I was upfront and honest and said we are just going to have a look at Benson's for Bed's as it's literally 100 yards away to get an idea of their prices, this sort of thing normally agitates sales people and they normally go over the top and push you to buy but Daren simple said "I completely understand, take your time and I'll see you soon" we went to Benson's but it was the complete opposite with pushy sales people, higher prices and a non-relaxed environment so we went straight back to Daren who said "I knew you'd be back, everyone does". That I now completely agree with. We then completed the transaction which was a bit slow due to the IT issues the branch was having.

Don B

By Don B | 7/29/2017

Good advice and knowledge by the sales assistance

AlanJ

By AlanJ | 7/29/2017

The sales people were very friendly and not overly pushy and knew the product information and details of the order I placed.

Satisfied

By Satisfied | 7/28/2017

Very good service. Got right to the point. Very knowledgeable.

Anonymous

By Anonymous | 7/28/2017

They knew and understood our requirements