Dreams - Solihull

great attention from sales person good product knowledge

The lady who looked after us was very informative and patient whilst we decided what to purchase- very helpful and friendly service

Good product that matches exactly what we were looking for at a price we are happy to pay

Great service from Chris. A knowledgeable guy who was able to assist us in making the purchase. Not pushy and he was attentive to our requirements. This allowed us to select the products we needed in a relaxed way. Also the offer of a coffee was very welcome.

Guided through the range on offer and what would be best for our needs.

We were served by Noel, a really nice man who told us exactly what we needed to know, explained about the different coloured pillows on each bed, we thought it was a brilliant system. He was very helpful but not pushy, a totally enjoyable experience.WELL DONE NOEL.

Bright, clean store Friendly, knowledgable staff I dealt with Akhtar at Solihull store and then Noel Both friendly, efficient and polite Nice store

Me & Connor are 22 with our first mortgage. It's all a bit daunting that we need so much & knowing what's best. We roughly knew what we wanted (an ottoman bed). The moment we walked through the doors we was greeted by smiley people! Immediately we was asked if we was ok by Sandra, I told her exactly what we was looking for & she took me straight there. We found the perfect bed & instantly liked it. It didn't occur to us that we would need a mattress too! Sandra kindly took us around lying on all the beds. We was offered drinks, nothing seemed forced & everything felt so relaxed & easy. Once we decided on what we wanted Sandra went through the helpful finance options. This really suited us but we was worried that as our mortgage hadn't gone all the way through yet, applying for the finance now might change our mortgage price. Sandra sat us down & suggested that we pay a deposit and then apply for the finance a week before the bed is delivered. We was over the moon. We took insurance out and actually got free pillows and a waterproof mattress topper! We hadn't even planned to purchase anything & in the end left happy. Sandra was great, she was so helpful & knew all there was to know.

The lad that served us was knowledgeable and very helpful. Also patient and shared a sense of humour too.

I do not like to me 'hassled' whilst looking for products, however the Dreams assistant informed me of what needed to know then left me and the family to look around at our leisure assisting when required. This suited me perfectly.