Dreams - Solihull

Both salesmen that I spoke to during 2 visits were very helpful and knowledgeable without being pushy.

We were looking for a standard divan for a spare bed, however it was very useful having some assistance in understanding the pricing and the various type of mattresses available. The assistant was very knowledgeable and pleasant without being pushy and we were pleased with the service we received.

Ease of order

We were after a headboard ,but was not happy to pay delivery for a weekend delivery. The assistant was very happy to discount the delivery charge.

Really helpful friendly member of staff

The staff within the store both Noel and Mark were very helpful in understanding that I did not want to spend a fortune but still to know that the quality of the mattresses were good

I previously brough a bed from dreams 5 years ago different store so expected good quality. The salesman who assisted me answered my questions with ease, and even when i said i was popping to a different company to see what they had, and might be back ,i was still given curtesy, and when i came back 15 minutes later the salesman was not in view but another person offered me a coffee and went to tell him i was back This in itself made me feel a valuable customer I ordered the item got my delivery date ordered a headboard got my deleivery date all with ease

Very satisfied with the service offered, the salesman Noel was knowledgeable, explained the types of matrasses and the benefits, showed us with the means of a shaped template the advantages of pocket springs and memory foam matrasses. Not yet received the mattress, we hope it measures up to the service we received. Suggest you consider a salary increase for your salesman Noel!!! Regards Geoff Phillips

Chris was helpful, knowledgeable and understanding. He gave us information as we required it, left us to think about our choice but was available if we had questions. We were able to take out time making our choice once we have been given all the information we needed to make the choice. The atmosphere was calm and relaxing and the offer of coffee was also welcome.

Faye was a very pleasant, helpful and knowledgeable assistant, who provided appropriate information and gave us time to think about it.