Dreams - Solihull

The assistant who dealt with me was very personable and knowledgeable. His name is Andy.

We were served by Chris in the Solihull store and he was really great. He was very attentive, helpful and really knew what he was talking about. Talked us through all of the options and helped us make the decision that was most suited to our situation.

Very good service from the salesman

no issues. friendly service. satisfied with you also being the most competitive

Helpful, polite, knowledgeable service. Not pushy. It's nice to be offered an extended warranty/guarantee product, decline it, and not then have the salesperson keep trying to push the product for the next five minutes. Other retail stores take note!

Quality products at the right price

Colleague who assisted me has fantastic product knowledge making it quick and easy for me to choose the mattress which best suited my needs and specifications Store had good choice so an excellent buying experience altogether

Chris was outstanding. Very knowledgable, friendly without being pushy and allowed us plenty of time to try out different mattress and base combinations. One of the best customer experiences we've had in a long time - well done Chris!!

This is the first time we have visited the store. The very first bed we saw was the one we bought. Within seconds we were joined by Andy who guided my wife and myself through every detail and answered questions we put to him in a good and honest way. We were offered a drink more than once and put at ease. If only all assistants were like him we would enjoy shopping more. Now we hope the rest of the deal is as good, Delivery etc

Darren took time to understand our needs and analysed our current bed in suggesting suitable options and we are completely satisfied with the one chosen and thanks to his help found our ideal mattress. He was also friendly without being pushy and allowed us the time to reach our decision at our own pace.