Dreams - Solihull

The sales assistant Mark was very helpful. I needed a bed asap as my daughter's had broke ski needed it quick. He spent time with us going through what we needed. He understood when I said I needed to look around because of needing it quickly. He had been so helpful that once I'd looked around I bought a blow up bed for the meantime and went back to him as he had been the best in all the shops I had been to.

Greeted into the store. Assistant introduced himself. Very warm welcome.

Customer service was excellent. Informative and friendly staff, all that I would expect from a store and more.

Good service and good service in comparison to other stores we visited

Great customer service from Chris!

staff were friendly and not pushy.tea and coffee always a plus.ordering was efficient and delivery quick, providing it turns up.gave me confidence in the company.

Andrew smith was very helpful and had good advice and suggestions as to the best bed for our needs , he was polite and friendly . All round great experience .

Excellent customer service

Chris was extremely helpful and not pushy

We were greeted by Noel who asked us what we were looking for in particular and pointed us in the right direction so we could browse for while. He then showed us the different types and the demonstrated the quality/strength of the storage drawers and led us through the different types of mattress for our requirements. He was brilliant which is no mean feat as my husband hates salesmen but he was impressed by Noel and decided to purchase then and there. Well done Noel. We would definitely recommend people to shop at Dreams.