Dreams - Solihull

Very helpful and knowledgeable assistant who helped and directed us towards the right purchase

The sales assistant (Akhtar) made the difference. We never felt like we were being "sold to" - Akhtar listened (patiently!) to our needs and helped us make our final choice. Akhtar was fantastic - we don't think the level of service could have been better. He made the difference.

Very good customer service

My husband and I found the staff to be friendly and very helpful, particularly Chris, a lovely young man (in his twenties), who spent time with us answering our questions and explaining the different types of beds. He also pleased our 5 year old daughter by giving her one of the promotional pink balloons. We were very impressed at the colour coding of the beds and thought that was a great idea as we were looking for a pocket sprung bed, which was 'green'. All in all, a very pleasant shopping experience which we would definitely recommend to friends and family.

Given time to look around at leisure before been given personal assistance when needed. The assistant (Andrew) was highly knowledgable,courteous and non pressurised with his assistance. We were able to test out beds several times before arriving at a decision and given the necessary time to make our decision with personal recommendations. The sale was concluded informally and quickly going through the payment options to suit our needs.

Daren your salesman was excellent & a complete contrast to our experience earlier at Benson for beds. In my opinion he has great potential & someone I would be happy to employ.

we were welcomed into the store and given the right balance of advice time and alone time. the advice helped to come to a comfortable solution!

The staff members were very friendly. Noel, shopping assistance was helped us to choose right products according to our needs.

store - B315 and sales person Noel seemed very knowledgeable on [products and very friendly though i did notice all sales personnel spoke the same as if they were reading from a script

colour coding of mattresses - excellent idea warmth and friendliness of salesman (Andy) - excellent