Dreams - Solihull

Within moments of entering the store, Noel saw us browsing the beds and immediately offered his assistance. I already had an idea what I was looking for after using the dreams website for a couple of weeks. Noel was able to show me a bed frame that was more suitable to my needs and had good knowledge of the tempur product range. Very pleased with my purchase

Noel was very friendly and welcoming. He offered my a drink straight away and then started asking what I was looking for and showed my some options. I'd already researched what I wanted online, but Noel managed to show and sell me a bed more suitable to my needs

Chris was very helpful, and sympathetic to the fact that I could not stand for very long due to bad back. He explained the product extremely well and then stood back whilst we considered it. Once we placed the order it was done without a hitch. Very pleasant gentleman.

overall staff were very helpful, and were not pushy, so I liked that. needed the bed quicker, supplier taking over 4 x weeks to supply is not good.

The sales assistant was very helpful without being too pushy

Mark was very helpful and friendly service good he explained everything well

Sales assistant extremely knowledgeable and helpful, when directing me towards the product particularly for my needs. Considering the 'Bed' stores I visited prior to Dreams.... Without doubt, Dreams had the most outstanding selection of choice.

We were made to feel at ease and even offered coffees without being pushed to make purchases. The staff were, friendly, professional and the service was quick. Wanted a divan bed with just two drawers on the one side and were happy to find this easily with help of staff.

We found the item we wanted to purchase very easily. We had been looking for a few minutes and then a very helpful member of staff (Andy) came over to discuss the bed with us as well as other similar items. He was very helpful talking us through our options and explaining delivery etc to us.

Andy knew his job he answered with knowledge of the product you inquired about .No pressure.We arrived late Evening ,but we still got the same service as if it were the beginning of the Day.