Dreams - Solihull

There were great sales on over the Easter holiday and Andy the assistant was very honest and helpful in helping us choose the right bed for our needs!

I experienced a friendly non pressured visit and had all the information needed given to me in a timely manner.

Told the sales assistance what I was after, was shown some beds and mattresses. Decided on which bed and mattress I wanted to purchase and then paid for them. Was in and out the store within 15 minutes

Sales assistant very helpful. Answered all our questions, and made purchase and visit to the store pleasant.

We knew what we were looking for, well I did, my husband wasn't so sure. We need a replacement for our old Ben which we bought from dreams eight years ago. Having spent a few minutes wandering around looking, we were approached by a young man who commented on the bed we were trying, adding more info about that particular one. He asked is it was what we wanted and my husband explained that he liked it but I didn't and we wanted different things. So he suggested we try certain beds, and brought us temper pillows to lie on and take with us to the different beds. This helped us narrow down the choices and enabled us to make a firm decision. We made our choice with 20 mins of entering the shop. We were also offered a calculator to help us calculate how much it,would be on interest free. Very happy with the level of service, but also the product.

I did have to wait to been seen. The staff member was very helpful and polite. He answered all my questions at ease. Extremely satisfied.

It was a very pleasant experience mainly due to the service received and friendliness of the staff.

Friendly customer service and knowledge of product looked at

The assistant Chris shared his varied knowledge with an equal amount of allowing us time to consider our purchase. His colleagues were also friendly

When we entered the store we had a very warm welcome. We were offered coffee and tea and given time to consider our purchase options. The store was pleasant and spacious and well laid out. There was plenty of parking outside. The staff were knowledgeable and clearly well trained and customer focused.