Dreams - Solihull

I like the fact that we were greeted and offered advice straight away, but then was allowed to look around without pressure to buy. But told by Mark that when we were ready he was available to give further advice or assistance. He was very pleasant and helpful with out rushing us into making a decision, he made placing the order very easy and explained the delivery details to us.

Andy was very approachable and helped us understand teh product and the benefits of the matress. spent time with us and order was completed quickly

General customer care and knowledge of products. Came with my sister as she had recently purchased a bed and frame. Spoke with Noel who had also assisted my sister when she made her purchase.

Very efficient and friendly service from Andy. Myself and my partner visited the store a few weeks ago to browse and we're given very good advice, product knowledge and service from Andy. We returned today to purchase our bed and Andy was extremely helpful and processed the order quickly and with ease. Thank you!

We found the staff members to be very helpful and nothing was to much trouble, they were polite and did not harass us, they were there when we had a question but left us to browse on our own. The store was clean and we even got a cup of tea made by the manager. We asked could we have our delivery delayed as we are still having work on the property and the staff was very helpful assistanting us. Great service.

Felt we were assisted with our purchase rather than being pressured into purchasing.

I was given attention from the moment I walked through the door and the employee listened to my requests and advised accordingly.

A very helpful and knowledgeable assistant who knew the answers to all our questions.

Very good professional service. Good product knowledge. No problems with any of our requirements. Will certainly shop here again

Mark was very helpful. Gave us all the information about the different mattresses, was not pushing but gave us time to make our decision and a cup of coffee..