Dreams - Solihull

We found the member of staff to be extremely helpful and knowledgeable. He offered us great service and was not pushy at all. Both my husband and I have been retail Managers of superstores and would have been very happy to have this member of staff working in our teams. This is the first time we have ever visited Dreams and would definitely return for further purchases.

we found what we needed as soon as we went into store and help from Noel at Solihull store b315

the sales man was extremely helpful as my partner and I had completly different ideas as to the type of bed we wanted. The assistant was very knowledgeable on the products and was able to advice us on a matress that suited both our needs.

All products were on display and easily accessible for inspection and trial. The assistance given by Noel was excellent and he was highly informative and respectful.

Prior to Christmas 2015, I visited your outlet for the first time. The assistance I received from Chris was excellent. However, having ascertained the cost of 2 manufacturers I could not make up my mind and questioned the affordability. I returned to your store on 28th January, asked to speak to Chris, tried the 2 beds again and received assistance from Chris, who in turn was provided / offered assistance by the 2 other male assistants during the quotation and anticipated delivery date. I was very impressed by the back up and team work and placed the order.

Very happy with information about items purchased and friendliness of all staff

Friendliness of staff. Dealt with Chris who was excellent. Very knowledgeable and not pushy at all. He listened to my needs, gave advice as I asked for it and allowed me time to make my decision.

Excellent customer service

Service was fantastic, we were helped as soon as we walked in . Shown lots of options ,able to try the mattresses ensuring you got the correct one , Darren who helped us was very knowledgeable about all the products and could not have been more helpful.

Very good assistance from Akhtar in Solihull store. Patient,friendly and well informed.