Dreams - Solihull

Mark was excellent, very knowledgeable and extremely friendly. he made the whole experience of spending money almost a joy :)

Service was quick and staff were pleasant and helpful.

Excellent service, advice and knowledge. Thoroughly satisfied.

We visited Dreams with what we had in mind.with assistance in store & under no pressure we said we would have a look around two different stores as well to see what the variety of beds was available within our buget.We returned to Dreams within about 20 mins.Having set our mind on a certain bed on return to the store we changed our mind on both bed & mattress,felt satisfied without being under pressure & made the purchase.

I liked the approach taken by the member of staff - he was very good at explaining the relative benefits of various products. He answered all questions and gave advice without trying to persuade me to buy a certain product. I like the range of prices and the lack of 'hard sell'. I liked the fact the no-one tried to sell me finance. The assistant offered an extra discount from the delivery price and had the authority to make this decision which gave me confidence in him. The displays in the showroom were colour coded making it easier to understand and remember the various choices. Prices were clearly displayed and there were no hidden extras.

We found the sales person Chris very helpful, he explained everything to us, made us a coffee and left us to try the beds out.... No pressure selling but was on hand when we needed him... Plenty of choice in the shop and clear to understand the different bed stations....

Very good assistance and staff helpful. Would be better to be left alone a bit more whilst wandering the store as staff could come across a bit too helpful.

We received assistance from Noel in the Solihull store. He was very helpful but not at all pushy and left us to take some time to review the products on offer.

Noel was extremely helpful and informative. Such a massive range of products to choose from. Great being able to test out different mattresses to see which suited us and seeing the different sizes available.

I came into store to by my child a bed however after assistance from a young sales assistant I I stead opted to by myself a TV bed and mattress which was great value for money and exceeded my needs