Dreams - Solihull

Clear explanations of waiting times Comparisons of products in similar price range Flexible delivery options - no extra charge for Saturday Recommendations regarding ease of care for bed linen Given all the time we needed

quite simple we were left alone to look around and then help was avaliable when we needed it, no hard sell, all very professional

Staff were very friendly and knowledgeable about product range. Answered all of my questions clearly and gave me the opportunity to discuss my purchase with my family.

Very satisfied with the whole experience buying a new mattress !!!

From when we first entered the store we were greeted by Mark who had excellent knowledge on the products available and could answer any questions we had regarding the purchase. Wasn't at all pushy but very friendly and helpful. Excellent customer service. Thank you

Andrew Smith was very knowledgeable about all the products we ask about. He allowed us to have our own experience with the beds to make our final decision.

Dreams understood our requirements and took time to recommend the best products

Got exactly what we wanted very quickly

We wanted to try out three different beds that we had researched on Dreams web site, Daren the assistant at our local store introduced himself and directed us to the particular beds that we were interested in, he then left us to try out the beds to make us lovely coffee, he answered all our questions honestly and with efficiency. Even though the store was very busy with costumers and having just taken delivery of new stock for the store he still took time to give us everything we wanted and needed to know. Chris and Daren made our purchase go very smoothly and were both very helpful and cooperative... well done Dreams!!

Chris was incredibly helpful in finding the exact bed I was enquiringly about. He gave me all the information I needed and was very helpful with the bed cover and also helping sort and explain the finance options to me.