Dreams - Solihull

Noel was very helpful and fully explained the type of mattresses available.

Very helpful assistant. No pressure put on us to buy. Very knowledgeable about products.

Noel was very friendly, informative and easy to engage with. Showed us and explained a wide variety of products . We were shopping for a double mattress for ourselves and a single mattress for our 12 year old son. He was receptive to our needs, very patient with our lively children. All the staff were professional but relaxed (in a good way) and very helpful (offered our young daughter a drink that she needed without our requesting it. Thank you

quick efficient service

The salesman Chris was very knowledgable and extremely helpful.

The day before we made the purchase, we visited the store to browse. The welcome by Andy Smith was great and he immediately questioned us about our needs. He then spent time talking us through our options. It was due to his service that we returned to this store as opposed to Kings Heath which is where we usually go. Returning to the store a day later, he allowed us to browse in our own time then he talked us through several options. He was very knowledgeable, polite and not too pushy which I find an instant turn off in a sales situation. It was probably due to this technique that we ended up spending double what we intended!!

Mark was highly knowledgeable when informing us on the choices in store. He was not pushy and didn't hover. Made us feel welcome and didn't push for a decision. Would definitely come back to purchase our next bed from him.

Upon entering the store we were immediately greeted by Andrew Smith (Solihull store) who was very friendly and extremely knowledgeable. He gave us good advice, and left us with time to have a look ourselves. We were only in store to get a mattress; we ended up coming out with a bed frame and two bedside tables too! He showed us furniture that matched the bed (which we weren't even aware of) and helped us to think about how it would look in our bedroom. Andrew was reassuring throughout the whole process and could answer any questions that were asked. Extremely happy with the service offered!

Helpful staff Efficient Not too pushy, listened to my needs

very efficient assistant new everything about the products