Dreams - Solihull

Member of staff was very helpful and knowledgable. The colour system was very easy to understand. Like the way the shop was laid out.

The assistant manager, Kathryn, was knowledgable and could not have been more helpful. We were very impressed. (I cannot comment on quality of the bed because obviously we do not yet have it.)

Excellent sales assistant Andy Lay on lots of beds did not feel rushed at all Professional knowledgable sales assistant Was made a cup of tea Friendly and warm atmosphere in store

Andy from store B315, came over introduced himself explained the pricing structure and different types of mattresses then left gave us time alone to make up our own mind without salesman pressure, we were then able to go back to him with questions to which he offered advice which assisted us to make our final choice.

The sales assistant was first class with his knowledge and manner

Ewan was extremely helpful and explained the various products to us with clarity.

Sales man explained the products clearly and received a super deal.

Staff gave us all the information we needed along with time to sample the beds, while remaining available to answer further questions and then to sort our order.

Ewan understood our needs and spent time discussing, and allowed us time on our own to discuss what we wanted to do. We didnt like that after speaking with him at length someone else came and sat down and tried to engage and speak further with us. Ewan was able to explain the products available well, and the offers available. The layout of the store and colour coding was good!

Andy the sales person was friendly approachable & didn't rush us, he was highly informative and easy to talk to... Listened to our needs & didn't push us to things that we didn't want or need.. Well done Andy keep up the good work