Dreams - Solihull

Assistant was very polite and friendly as soon as we walked through the doors, answered all our questions very professionally and very helpful.

Was not sure what I wanted , and was advised properly with the product knowledge for making a quick decision on a bed base which I purchased he next morning. Waiting upon delivery which was simple to choose date of delivery with email of confirmation too.

Jo was very helpful & talked us through our options the only thing I was dissatisfied with was the delivery charge which I think is way over the top

The lady was very helpful and friendly and it felt like a very personal service for us. She offered a 5% discount without any hassle when I explained I could get that discount online and the whole process was slick and very quick. A purchase we weren't too confident about was made reassuring by the professionalism of the sales lady.

The Guy explaining things to us was very informative and helped us through the daunting process of deciding which bed to choose. His name is Andy.

The staff were very knowledgable and helpful. Service was very swift.

Ok we had searched around 5 shops in 2 days travelling from Coventry to Shirley. While there is a Dreams in Coventry the car parking is not great when exiting as the traffic is horrendous. Andy was the only person to approach us, not to ask if we needed help, but if there was anything specific we were looking for. This led us into telling him of our back issues, rather than knowing what we wanted to look at. So Andy showed us around and gave us a better understanding of the best mattress, so we bought a base too.

Friendly staff who were knowledgeable and helpful

Noel was extremely helpful from the time we walked through the door, giving all the help we needed and allowing us to try out the mattresses to find one that would be suitable for our needs. Delivery was quicker than I expected and I was kept informed by text throughout. The delivery guys (Matt and Dan) were extremely quick, courteous and efficient. They took the old mattress out and placed the new one in position.

excellent service the staff member very helpful and knows his stuff