Dreams - Solihull

Good experience, helpful staff

He was patient and knew his products.

akhtar made us understand the different in the beds and helped us choose to right bed for r needs

The Assistants were friendly, helpful and extremely knowledgeable. I was allowed time to look around on my own without being pushed or harassed. When I was ready to make my purchase it was quick, efficient and a pleasant experience.

The staff were extremely helpful and friendly, particularly Andrew. He was very knowledgeable and pointed us in the right direction so that when we made our purchase with his assistance it was exactly what we wanted. We were offered a drink whilst the paperwork was completed and the whole experience was hassle-free and relaxed (as it should be when purchasing an item like a bed and mattress, but often isn't). We came away very impressed with the quality and price of the product and the attentiveness of the staff and will definitely shop there again. We have already sung Dreams praises to a number of friends. Great experience.

The sales assistant was very knowledgeable about the different types of bed springs and firmness ratings for the mattresses. She was very patient while we made our decision about which mattress and divan to choose, offering helpful advice without being intrusive or pushy. She explained the options for delivery and removal of the old bed very clearly and the prices for these services. It was very clear. She processed the order efficiently and her colleague offered us drinks while this was going on. The service was friendly.

Good selection of mattresses. Assistant very knowledgeable and helpful and found exactly what we needed.

The salesman Andrew did not push us but was on hand to give us all the info we needed. He also made us a coffee and let us test as many beds as we wanted. Very friendly

As soon as I walked into the store I was approached by a staff member to ask if I needed any assistance. The staff member was really helpful but allowed me to look round on my own. As soon as I had decided I was interested in making a purchase, the staff were extremely helpful and placing the order itself was trouble free and extremely quick. All in all, visiting the store was an excellent experience.

When we arrived it was very hot out and the salesman approached us and offered us a drink, making us feel very welcome. He let us know he was on hand to help if we needed him and didn't pressure us at all. We picked out the bed we wanted on the advice of friends and due to the very good price available. The sale itself didn't take long and we left feeling pleased that we had made the right decision and that we were purchasing from a name we could trust.