Dreams - Solihull

Chet was very helpful with talking me through the range of beds and what would suit me best.

Chet was a brilliant salesman and very helpful from start to finish. Faultless and personable service and helped us get what we needed for a fair price. Will always recommend and return to this store

The overall experience was excellent and the customer service from the assistant was 100%, she was very knowledgeable and had excellent communication skills. This is the first shop we visited and me and my husband had agreed that we would go to Benson Beds, Furniture Village and John Lewis before we brought a bed and ottoman but due to the friendly assistant and her welcoming personality we left with a purchase.

The assistant, Catherine, who greeted us on arrival was efficient. She swiftly worked out exactly what we wanted, gave us plenty of time & put us under no pressure at all. The 2 other ladies, tho not involved in the sales were pleasant & amusing & provided coffee while we were completing payment etc. We look forward to receiving our new mattress, confident that your delivery team will be as professional as your sales force. We will certainly recommend Dreams to family & friends, telling them to ask for Catherine personally when they arrive at the store.

Natalie was helpful and courteous - very professional in her approach. Good range of stock available.

The lady who served us (Natalie) was clearly passionate about her job, it made the entire experience super fun and pleasurable.

The member of staff was excellent he understood our needs and was extremely helpful went through everything thoroughly, offered us drinks he explained how the bed works by measuring posture offered a range of products

Great customer service. Good knowledge and understanding

I was looked after by a lady called Lauren. She was friend and extremely helpful without being pushy. She listened to my concerns and gave great advice.

Immediately on entering the store the young lady we met was very knowledgable, thorough & courteous. She answered any questions welll we asked.