Dreams - Solihull

3483 ratings
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Location

Solihull Retail Park,
Solihull, West Midlands, B90 4LD

Paul B

By Paul B | 3/27/2022

Excellent customer service and very friendly and knowledgeable advisor Natalie

Calum

By Calum | 3/26/2022

The store was great, we have just moved into our first home, so purchasing a bed among other things can feel like a mountain to climb. The staff in store and Mark in particular was fantastic and made us feel at ease. Mark took care of everything and we would highly recommend him to others.

Susan

By Susan | 3/24/2022

The understanding of the situation I was in, in trying to buy a bed quickly, so that my 90 year old father could come out of hospital.

Susan J

By Susan J | 3/23/2022

Pleased with the sleep master technique to determine our needs. Knowledge of the advisor was easy to understand, liked his friendliness and approach

Maria D

By Maria D | 3/22/2022

It's a big decision getting the mattress and so easy to get it wrong. It was great that Chet knew his stuff after taking the sleep test he didn't bombard us with lots tech talk or too many options. We weren't rushed or felt pressured to buy. One of the best shopping experiences we've had.

Leigh

By Leigh | 3/21/2022

Myself and my partner came into store looking to purchase a new bed. We had previously brought from yourself and the quality is amazing but we wanted a bigger size bed. Elizabeth from the Shirley store was so welcoming and helped us choice between the beds we wanted and explained the different mattresses and what would be the best fit for us. Elizabeth was so helpful and even stayed 30 minutes past closing time to ensure we was not rushed in the quote and buying stage. We are very happy to have returned to dreams to purchase a bed that we will love for years to come.

Ray E

By Ray E | 3/20/2022

After using the sleep match machine, Natalie guided us to the possible comfy matches for us ,she was very helpful, explained everything clearly and cheerfully. Natalie gave us all the time we needed to make our final mattress choice, her help was very much appreciated. Many Thanks Natalie.

Simee

By Simee | 3/19/2022

Great product information & willingness to get best deal for me. Great customer service and knowledge of products

John M

By John M | 3/19/2022

Professional advice; patient colleague; useful mattress suitability test; help with not just mattress but pillow

Tom H

By Tom H | 3/17/2022

We were matched to mattresses that suited both mine and my partners needs very quickly. Our sales advisor was very friendly, explained the difference between the products very well. She wasnt pushy, and made it clear her priority was finding us the best matress for our needs, which was reassuring. We are recommending dreams to our friends and family because of the great experience we had!