Dreams - Tunbridge Wells

The colleagues were very nice , Especially Ian and Maisie at the Tunbridge Wells Store. Also they were friendly and gave honest opinions.

Staff very helpful and knowledgeable about products. Big range of mattresses to try out

The assistant was very approachable and very helpful. He asked relevant questions, asked me what I was looking for and gave me a good balance of information and also time to browse by myself

Staff were accommodating as soon as we stepped into the store. I have never bought a bed before so it was lovely to feel instantly welcomed and not felt pressured to buy anything. The member of staff just wanted to understand what I wanted and then deliver. We even got a coffee and I was able to dress the bed in my own cushions etc to see if I really liked it - staff were completely happy for me to do this and I liked that they wanted me to be sure about the bed, mattress and headboard combo I was choosing.

The staff were welcoming, friendly, knowledgeable and well informed about the products. They understood my needs and were not pushy.

Matt served me like a champ

matt really cared about me

I went to Dreams in Tunbridge Wells. I called first to see if they had the specific frame I wanted and they did. I spoke to Matt on the phone who was really knowledgable and very friendly on the phone. I then went to the shop and dealt with Matt again. He was on the ball, not pushy but present if we needed help with choice which I really appreciated.

Really excellent sales person. Knowledgeable and friendly with nothing being too much trouble.

Great store, bright, airy and clean. Staff approached us fairly quickly but still gave us freedom to browse alone, very approachable and knowledgable. Didn’t feel pressured.