Dreams - Tunbridge Wells

Was impressed by product knowledge, availability and the importance of customer value for money. I paid a deposit and was told when Dreams would contact me when final payment was due. This occurred exactly on time. Date of delivery was confirmed as exactly the date given at time of purchase and I have no reason to believe that this date will not be honoured.

Glenn who served us was very concientious and knew exactly what he was talking about. Spent a considerable amount of time explaining different things.The store was colour coded so that one knew what one was looking for instantly ie foam or pocket sprung. A very pleasant experience.

Helpful staff who were not pushy. Provided advice but felt under no pressure to make purchase

A pleasant welcome not hassled on entrance a good selection as we knew as we bought are last bed from same store 6yrs ago. We was left to browse before we asked for help them your sales assistant who was very good and knew her stuff who's name was Maisie polite most pleasant was given coffee and not pressured in to anything.

Based on a previous visit to another branch of dreams, this experience surpassed expectations.

the staff were very helpful and answered all the queries we had and offered multiple options to suit our preferences and budget.

Very welcomed by manager, explained mattresses I’d detail and how pricing went, helped us to choose what we required. Very smiley and confident in what he was doing

Difference between products explauned very well and given plenty of time to try the differing mattress options.

Speedy ordering process and excellent customer service.

I had already seen the bed I wanted and went in to order it, the assistant got on with it straight away and sorted everything out very quickly and was very efficient and knowledgeable