Dreams - Tunbridge Wells

From the moment we walked into store we were greeted and assisted to. Not too pushy either which really puts me off. He gave me advice, directed me to where I would find the product I was looking for and said he would check on me in 5 mins. Answered all my questions, didn't make me feel like he was simply 'doing a sale'. Felt listened to completely. I can smell pushy salesmen, but this guy was complete opposite. Just made me feel like my needs were the only importance. An actual human who convinced me that he really believed in the product - Can't tell you how impressed I was!

The staff were very friendly and helpful

The store was clean, well laid out and welcoming. The staff member who helped me was friendly but not intrusive. She was efficient, knowledgeable and understanding.

Good product knowledge. Friendly service and swift information given.

Personal service and the staff remembered me

We were shown a mattress to suit our needs very quickly and tried it out. We were treated very courteously and given a coffee.

The range of products, knowledge and helpful assistance by the staff. Also, being able to try out the different mattresses helped us make a choice that we were highly satisfied with.

sales person was informed and helpful also gave us space to make descion did not feel pressurised wide range to choose from

Dan and Carol were very polite, friendly, knowledgeable and helpful. They gave us all the help we needed, but left us alone to try out as many beds as we wished during our visit. They were the ideal salespeople for us.

Our sales assistant Glenn at Tunbridge Wells listened to our requirements, offered different options and more importantly did not push the most expensive mattresses. Very impressed with the Glenn's friendliness and professionalism and the range of mattresses within the store. Ordered 2 of the same King size mattress for 2 of our children.