Dreams - Tunbridge Wells

The staff were to eager to deal with in stead of letting you browse you feel they are following you around

We have not yet had chance to sleep on the bed. How can we know that the good service received will meet a good bed?

There were four assistants standing at the base of the stairs talking when we asked for assistance. There appeared to be a bit of reluctance to serve us initially, as they all told us they were serving someone else - there were a few members of the public looking around, but no one actually seeking assistance. One of the four was delegated to serve us. This assistant was very polite once she agreed to serve us, but I was left with the impression that staff did not want to serve us and it was unclear why.

I am very satisfied with the service I received in store. The delivery was fine as well however....I clearly said in the shop I lived on the 3rd floor with no lift and swirling stairs. The delivery guys had a hard job as a result. They should have been told Also,I had 2 single matresses collected. I was told it was £40,turns out it was £50. Having spent over £950 I think that is a joke. So,not happy about that.

I was hoping to see more options of sofa beds in the store.

The customer service was great, the only problem is having to wait a month for the bed to be delivered.

Not applicable

I would have liked more information and options having described what I was looking for.

No particular reason

I was satisfied, I walked away with the product I came into the store for. No issue or problem.