Dreams - Tunbridge Wells

There was nothing he could do, I need a bed next week, it was out of stock for 3 weeks!! So sleeping on the floor till then !!

I would be highly satisfied if there were more choice at cheaper prices.

Would have like more variety of beds and bedheads

My only negative comment would be the price of the beds. I purchased 2 beds showing a price of £279 each. Then the 2 mattresses were £219 each, I enquired about removal of old beds and agreed the price for this plus was talked into taking out an insurance. Total price for 2 beds at £279 = £1120. How did that happen?

The experience at this dreams was brilliant and could not ask for more.

There were problems processing a finance check in store which cost me about 45 minutes. This was out of the stores staff control however I just feel that the process could have been made a bit smoother.

Order placed originally was going to take over a month to be delivered

Very friendly staff. I think the shop could do with a refurb.

After spending £3000 we were led to believe that 4 free pillows (that we weren't requiring) were thrown in as a good gesture, but after receiving our receipt via email, realised that we had actually paid £20 for these (originally £40 but with a £20 discount) We also wanted a delivery mid week on the 21st July, however as our required delivery date was too far in advance, the latest date we could book was Saturday 18th, therefore incurring a Saturday fee of £5.99??? We had already accepted a delivery fee of £39.00 aswell as a ottoman/drawer assembly fee of £49.99...! It just makes our purchase feel a little negative with unexpected charges cropping up.

Not many sales people abaliable