Dreams - Tunbridge Wells

Called and placed an order which I collected from store after I’d finished work that day. Both the staff member on the phone (Ian) and the staff member in store (Carol) were extremely helpful, polite and friendly.

Dan - the assistant was extremely helpful & very knowledgeable about the products & fully understood our requirements

Dan - the assistant was extremely helpful & very knowledgeable about the products & fully understood our requirements

Dan - the assistant was extremely helpful & very knowledgeable about the products & fully understood our requirements

Dan - the assistant was extremely helpful & very knowledgeable about the products & fully understood our requirements

Knowledgeable and helpful staff

Knowledgeable and helpful staff

Knowledgeable and helpful staff

Knowledgeable and helpful staff

Very informative assistant. Store made every effort with social distancing and hygiene, providing a ‘personal pillow and bed cover’ to use when trying mattresses. Also other colleagues were spraying mattresses after they had been used. Assistant was attentive but also allowed time for me to look further at products without feeling pressured to make a decision. This time was used well as, by the time I was ready, she had checked availability and delivery dates.