Dreams - Watford

Callum asked relevant questions and guided us through all of the options following the assesment. He took alot of information into consideration, and providedalternatives to compare one against the other. He was engaging, knowledgable and friendly throuoghout the process, no matter how many questions we sent his way.

Staff friendly and helpful, ease of placing my order.

Simona was very helpful, understtod our needs and was very good with our little boy

Our sales person, Callum got it just right. He gave us enough space to browse without being intrusive, whilst still being on hand to answer the many questions we had. His knowledge of the products was very good and I think he did a really good job of guiding us to the purchase we eventually placed. Some sales people seem to motivated to maximise sales irrespective of what the customer wants, but it was clear that Callum's motivation was for us to be happy with our purchase.

Both Mustafa and Caroline were really kind and nice to us. They explained everything to us and helped us with all we needed.

Friendly staff, greeted as entered store but not pestered.

Your colleague, Amir, at Colne Valley retail park was extremely knowledgeable and with lots of patience guided me through a number of options to a mattress that I hope will ensure a more comfortable sleep. I rate his service 10/10 .

The Watford branch are so helpful they help you find what you are looking for and they always offer a drink when you are paying off your items it is always a pleasure buying from them

I was impressed by the courtesy and professional manner of your sales person who's name was Caroline, when I visited the store I was asked if I needed assistance, which I did, the response to my enquiries and questions was a good balance of knowledge of the products and prompt friendly answers, I was offered a cup of coffee which I thought was a nice gesture, I shall certainly return to the store if I have need to in the future, Thank you, Ray Webb.

The lady who served us, think her name, was Caroline (?) was very knowledgeable, friendly and helpful, she wasn't pushy at all which I really liked. We did go to another bed shop but came back to Caroline as I felt she knew her stuff and knew what we wanted.